How we're handling the Covid-19 situation
For now we are open for business. We hope to stay open but we're monitoring the situation constantly to make the best decisions we can.
Here's what we're doing:
UPDATE: March 26th
-We're cleaning constantly using CDC approved methods. This includes all contact surfaces, test ride bikes, bikes that are repaired and everywhere else we can.
-We ask that as soon as you arrive you head to our bathroom and wash your hands. We will do the same.
-If you have any symptoms of any sickness please stay home. We never like asking people to stay away but in this case it's the best choice for all.
-We're limiting the number of people in the shop at any one time to a total of ten, including employees. If we reach that number we'll lock our door. If you come to us during normal business hours and the door is locked please knock. We'll touch base with you to make sure you're taken care of.We ask that you try to limit how many people come to the shop with you, in particular kids. We love kids but it's often hard to keep track of where they've been and what they've touched.
-We're offering curbside delivery for anything you're picking up from us. Just call us when you arrive. We can take payment over the phone and we'll deliver your item or bike to you at your car.
-If you are in an at-risk group but need service please contact us to set up an appointment. We will make arrangements to have you in the shop individually or otherwise accommodate your needs.
-Our entire catalog is available at our website. You can shop at will, make your purchase and take advantage of our curbside delivery.
-We are not offering bike fits at this time. We will open our fit services again as soon as possible. This includes new bike fits. If you purchase a bike we'll work to get you as close as we can and then we will schedule your new bike fitting as soon as we can.
-We have started offering pickup and delivery service for tuneups. You can learn more about that service here.
This is a tough time for everyone and our thoughts are with you. We appreciate your support and understanding.