How we're handling the Covid-19 situation
UPDATE: June 5th
Temporary Store Hours:
Our door is locked but we're here to help!
As Virginia moves into the second phase of reopening we've had many long discussions about what changes we might make. We've decided that for now we're going to stay the course. We have a few reasons for this:
- We have several people on staff who are in at risk categories. They mean more to us than any amount of business and with more things opening up and more people out and about we feel like this is the right way to go for now.
- We've been so very fortunate that we've been able to stay open through the pandemic situation. As more businesses are getting to open again we feel like not straining the system is a way to help that be successful.
- The bike industry is going through a supply problem right now so we don't have many bikes in stock to show and we're running lean on some other products, too. This is not an East Coasters problem, it's with bikes and products across the board.
So, that being said:
Looking for a new bike?
Call us, email us or message us on Facebook. We’ll answer all your questions and then set an appointment for a test ride. All test rides are by appointment and we ask that you wear a mask for your test ride.
Call us, email us or message us on Facebook. We'll schedule an estimate to go over the bike to look at your concerns and to let you know of any other needs we see.
Normal turnaround for estimates right now is 1-3 days. We
appreciate your understanding if it takes an extra day. We'll contact you and come up with a plan to get your bike fixed and back to you as soon as possible.
Estimates are free and our work is guaranteed for 30 days.
Looking for something else?
Call us, email us or message us on Facebook and we'll find what you need. We also have our catalog available at EastCoasters.com. Curbside delivery.
All payments are by phone.
This is a tough time for everyone and our thoughts are with you. We appreciate your support and understanding.