Skip to main content

Refund and Return Policy

The item(s) must have been purchased from East Coasters Bike Shop in Roanoke or Blacksburg or from
Returns will be accepted within 30 days of purchase.
The item(s) must be in new, unused condition with original packaging.
Bikes must be in new condition and may be subject to a restocking fee.
Proof of purchase required.
A refund will be applied to the original card used in the transaction if the original purchase was with a credit or debit card or a check will be issued.